Quality Coordinator

We're seeking a dedicated Quality Coordinator to join our team and play a vital role in ensuring exceptional patient care throughout our hospital!

About Our Hospital:

We are a progressive healthcare facility committed to delivering the highest quality care to our patients. We believe in continuous improvement and maintaining the highest standards of safety and accreditation.

The Opportunity:

As our Quality Coordinator, you'll play a key role in supporting our quality improvement initiatives and ensuring compliance with accreditation standards. You'll work collaboratively with various departments, promoting a culture of patient-centered care and contributing to the overall success of our hospital.

Key Responsibilities:

• Implement and interpret quality improvement standards to optimize patient care delivery.

• Coordinate with department representatives to ensure all Key Performance Indicators (KPIs) are registered, with data submitted accurately and on time.

• Validate data submitted for KPIs, identifying and addressing any discrepancies.

• Conduct regular visits to clinical units, verifying adherence to established quality standards and practices.

• Oversee quality improvement projects, ensuring they are registered and follow a standardized approach.

• Provide regular updates on the progress of quality improvement projects, compiling action plans.

• Assist accreditation teams with reviews and achieving standards, submitting updates to the Quality Director.

• Actively participate in quality initiatives, risk management activities, and other assigned projects.

• Conduct on-site tracer methodologies to verify compliance with accreditation and patient safety standards within designated units.

• Guide departments in developing documents (policies, procedures, guidelines) aligned with accreditation standards, professional best practices, and local regulations.

• Participate in meetings related to quality, safety, and operational matters.

• Contribute to the development of departmental operational plans by proposing objectives and action plans.

• Collaborate on quality department reports based on annual plans and team initiatives.

• Conduct training sessions on quality improvement, patient safety, and other assigned topics.

• Champion quality and patient safety practices within the hospital.

• Promote People-Centered Care, involving patients and families in their care decisions whenever possible.

• Advocate for inclusive healthcare by working on initiatives to provide equitable and accessible care to all patients and families.

• Perform additional duties as assigned by the Head of Department to support departmental functions.

The Ideal Candidate:

• Bachelor's degree in a healthcare profession or quality-related field (preferred).

• 2-3 years of experience in healthcare or a relevant field.

• Proficiency in written and spoken English and Arabic languages.

• Strong computer skills with proficiency in Microsoft Office Suite (SPSS proficiency is a plus).