TAHALUF - Sales Operations Executive

Key Responsibilities:

CRM management

• Manage and update Salesforce (CRM) and associated Sales order processing tools with sales contracts.

• Providing the forms (text) for: sales, stand upsells, promo opportunities, catalogue, stand sharing forms for the online customer tools and contract creation.

• Supports the product set up (events, sponsorship, digital and print).

Sales support

• Assist with administrative activities in support of forecasting, preparing presentations for budget and strategy meetings.

• Key liaison point with Customer Service and Event Operations team for customer data and event floor plan queries.

• Process Agent / Pavilion contracts and all Marketing Solutions contracts (complex contracts).

Qualifications

• Bachelor's degree or equivalent

Qualities needed for the role

• Well organized and good time management.

• Eye for detail and problem solving.

• Interpersonal skills, confident personality, high level of enthusiasm.

Qualities needed for culture fit

• Proven ability to work under pressure.

• Ability to work in a matrix organization.

Skills required

• Ability to proactively handle and respond to queries from internal customers.

• Experience in working with Salesforce.

• Experience of data analysis and manipulation.

• Good knowledge of Excel.

Desired

• Experience in working with Salesforce CRM.

• Previous experience in the B2B / B2C events industry.