Sales Manager - MEOS GEO

Job Summary & responsibilities

Key Performance Indicators

• Achievement of sales revenue targets within timelines

• Account development and new business

• Team achievement of sales activity and revenue targets

• Timely & accurate reporting of sales results and activities

• Exhibitor satisfaction levels

Main Responsibilities

Sales and Account Management

• Drive Sales performance in the relevant product assignments supporting sales team as well as ensuring individual achievement of set revenue targets in accordance with the sales plan

• Ensure the sales focus and direction is maintained and/or readjusted where necessary

• Overseeing account management

• Fielding incoming leads

• Building and maintaining strong client relationships;

• Customer retention

• Regular contact with existing clients throughout the event cycle

• On-site account management to achieve high exhibitor satisfaction levels

• New business

• Developing new business and revenue streams, including sponsorship and other non-square metre revenue sources through market research, telephone contact, industry networking and client meetings

Management and Reporting

• Overseeing the continual and accurate data capture of sales activities/calls and updating the CRM as per sales operations procedures

• Completion of sales progress reporting (e.g. revenue vs target, activity reporting etc.)

• Monitor the debt reports and assist the finance team with revenue collection

• Ensure up to date market intelligence is available for the marketing manager to assist with exprom and visprom campaigns

• Continually monitor and research the market using online resources, gaining customer feedback, attending competitor events where appropriate, and industry networking

• Awareness and understanding of floor plan optimization

• Ensure consistent and effective communication with other internal stakeholders relating to assigned products including operations, marketing, finance to maximize client experience.

Perform any other duties commensurate with the grade and level of responsibility.

Qualifications Essential

• Significant and successful experience in an events sales role

• Computer literate and proficient in the use of commonly used business software

• Effective verbal and written English communication skills

• Strong interpersonal skills

• Commercial awareness

• Attention to detail

• Numerate

Desirable

• Awareness of exhibition production

• Experience of growing and developing new markets and products

• Tele-sales, media sales or exhibition background

• Relevant industry knowledge

• Understating of event cycles

• Spoken Arabic