Alghanim Industries

Sales Relationship Consultant

Alghanim Industries

Kuwait, Kuwait

Job Details

Type: Full Time

Post Date: 30+ days ago

Industry: Sales And Marketing

Job Description

Develop new prospects and correspond with existing customers to increase sales of a retailer's products and/or services.

Job Responsibilities

  • Deliver on sales and customer satisfaction objectives

  • Maintains good relationships with customers by meeting and exceeding their expectations

  • Answers customers' questions on the phone or introduces or refers callers to the appropriate person

  • Ensures customers' awareness of all products and services available

  • Resolve complaints with sensitivity and involve others when needed

  • Addresses customer hesitation and resistance

  • Calculates cost allowances, fees, financing costs and down payments to arrive at the price of a vehicle

  • Ensures that the details of all vehicle transactions are accurately documented and registered

  • Conducts a memorable hand over with the customer

  • Networks by asking for referrals and following up on prospects (telephone prospecting/canvassing)

  • Prospects for new customers

  • Captures prospect information and maintains a prospect database

  • Communicates with customers periodically to ensure that positive relationships are maintained

  • Follow the Order-to-Delivery process to ensure customer satisfaction

Candidate Requirements

  • Bachelor's Degree Or Diploma

  • 2 - 4 years of experience in the sales field or a similar customer facing role

  • Bilingual - good command of both English and Arabic

  • Ability to solve practical problems

  • Excellent communication and interpersonal skills

  • Customer oriented and enjoys interaction with people

  • Posses high level of selling and convincing skills

  • Team Player

Founded at the turn of the century, Alghanim Industries is one of the region’s largest, privately-owned multi-national companies. We are proud to employ over 15,000 people in 30 businesses across 40 countries in the Middle East & North Africa, Turkey, and emerging Asia. We’re an established, successful commercial enterprise, building and growing our own brands and managing global partnerships. We’re market leaders in almost every sector we operate in, including retail and consumer electronics, food and beverage, automotive sales and services, engineering and maintenance, insulation, pre-engineered steel building, logistics and warehousing solutions, fast-moving consumer goods, office automation, advertising, insurance, consumer credit, and travel.

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