(Regulatory Role) Head of Visa Office

Job Title: Head of Visa Office

Reports to: Director - Visas & Immigration

Sector: NEOM Interim Authority

Job Location: NEOM, KSA

Role Purpose: As part of the NEOM Authority, the Department of Visas and Immigration aims to facilitate visits or stays in NEOM with a focus on national security. The role involves managing visa applications for visitors, students, and workers, with a vision to become a world-leading visa and immigration service, attracting global talent and ensuring NEOM is a preferred destination for visitors.

Key Responsibilities:

1. Establishing a streamlined process for issuing visas and residency permits.

2. Providing an online portal for electronic visa applications.

3. Overseeing the issuance and publication of visa and residency information.

4. Ensuring transparent approvals and denials, with a robust appeal process.

5. Managing the e-visa office, including human resource management.

6. Developing function readiness and establishment.

7. Developing governance and processes for the internal operating model.

Background, Skills & Qualifications:

• Demonstrated knowledge of electronic processes and procedures.

• Experience in designing and delivering new technology solutions.

• Knowledge of Immigration Law and visa policies.

• Previous project management and delivery experience.

• Previous experience in immigration/global mobility-focused organizations preferred.

• 10+ years of senior management experience.

Benefits:

• Free accommodation, laundry, and housekeeping.

• Free transportation.

• 2 domestic round-trip flights per month.

• Annual travel allowance and relocation flight.

• Free meals and schooling allowance for children.

• Performance-based annual bonus.

• Long-term incentive plan and medical insurance for employee, family, and parents.

• 30 working days of annual leave and 24 working days of remote working.

NEOM offers a comprehensive benefits package and the opportunity to be part of a dynamic team shaping the future of NEOM.