Destination Coordinator

POSITION PURPOSE:

The Move One Destination Coordinator is the primary point of contact for Move One's Relocation Management Company clients (RMCs) regarding destination services.

The Destination Coordinator is also responsible for supporting the Destination Consultants in their assigned destinations with guidance, updates, and service related information.

The responsibilities of the Destination Coordinator include:

RESPONSIBILITIES/DUTIES/FUNCTIONS TASKS:

- Providing clear and timely updates and service reports to Move One clients and RMCs;

- Ensuring that all online systems, forms, and procedures are completed as per the relevant RMCs SLA in advance of invoicing;

- Confirming receipt of service initiations with Clients/RMCs within one business day.

- Following up with the assignee at the midway point of the service to provide an opportunity for the assignee to offer feedback on Move One's performance to date;-

Ensuring that information in V3 is always up to date.- Ensuring that all services are invoiced within the time frame described in service level agreements.

- Conducting daily and weekly staff meeting/call covering planning, scheduling, training updates, and conducting annual performance reviews for the local Destination and Immigration Consultants.

- Monitoring and control costs related to job performance.

- Cooperate with partner on job/service reated payments arrangements and additional charges.- Monitor and control holiday/vacation scheduling for Consultants.

- Work independently and understanding necessity for communicating and coordinating work efforts.