On Call Destination Consultants - Abu Dhabi, UAE

Responsibilities / Duties /Functions Tasks

• Sourcing suitable accommodation for the assignee and family within the budget and timescales agreed.

• Ensuring that all properties viewed are on housing itineraries prepared by Move One's preferred real estate agent vendors

• Discussing and confirming that the services being delivered are within the agreed budget and scope of work contracted with the client.

• If there are any special needs or requirements confirm that these are within the authorized guidelines of the client.

• Maintaining consistent contact with the assignee throughout the service;

• Recording vital service related information in Move One's bespoke software system via RELO, daily by completing comments, statuses, time-tracker, costs, and other fields;

• Uploading service related documents to via RELO including property offers, itineraries, lease agreements, termination notices, HOP documents, and others;

• Providing clear and timely updates and service reports to any local Move One clients for whom they are providing services;

• Immediately notifying their Destination Coordinator of any issues or challenges that may arise during a relocation service, documenting the issues/challenges in via RELO, and placing the service on alert;

• Completing any client forms related to the service;

• Completing any records or forms required to track their per diem work, including but not limited to, vehicle mileage, time sheets, expense reports;

Skills

• Expert knowledge of destination and the surrounding areas

• Good foundation knowledge about expat living areas and the rental property market

• Excellent English and preferable one other language

• Service industry work experience is advantageous

• Strong PC skills

• Sophisticated manner (ability to relate to people, clients and staff, at all levels)Passionate about Customer Service

• Ability to communicate clearly and with confidence both verbally and in writing

• Strong problem solving skills

• Time management skills

• Accuracy and attention to detail

• Inquisitiveness and eagerness to continuously develop self-knowledge on destination city

Work Requirement

• Per Diem consultants are expected to use their own cars, to have valid driving license, car registration and insurance (copies to be presented to Move One Relocations before first job).

• Car has to be clean and well maintained during engagement with Move One Relocations.

• Per Diem consultants will not work with another Relocation company during their engagement with Move One Relocations.