Relocation Coordinators - Riyadh, Saudi Arabia

Responsibilities / Functions Tasks / Duties

• Providing clear and timely updates and service reports to Move One clients and RMCs;

• Ensuring that all online systems, forms, and procedures are completed as per the relevant RMCs SLA in advance of invoicing;

• Confirming receipt of service initiations with Clients/RMCs within one business day.

• Following up with the assignee at the midway point of the service to provide an opportunity for the assignee to offer feedback on Move One's performance to date;

• Ensuring that information in V3 is always up to date.

• Ensuring that all services are invoiced within the time frame described in service level agreements.

• Conducting daily and weekly staff meeting/call covering planning, scheduling, training updates, and conducting annual performance reviews for the local Destination and Immigration Consultants.

• Monitoring and control costs related to job performance.

• Cooperate with partner on job/service rated payments arrangements and additional charges.

• Monitor and control holiday/vacation scheduling for Consultants.

• Work independently and understanding necessity for communicating and coordinating work efforts.