Supervisor - Ship Agency Operations

Key Roles & Responsibilities

• Represent Milaha agency for the various monthly meetings with Port Authorities

• Liaise with Port, Customs authorities for obtaining vessel suitability approvals, Port clearances to call at the Port, and make sure that vessel carry necessary documents and follow operation requirements

• Prepare Proforma Disbursement Account (PDA) details for all Agency vessels and forward to Shipping Accounts to provide PDA to the principals

• Coordinate and liaise with Finance to ensure all port charges/funds received from principals and approve berthing schedule accordingly

• Negotiate and communicate with charters & principals regarding the Port charges, Agency charges and confirm vessel agency appointment

• Negotiate with Port operators on behalf of charters and principals for the clarification, fixation of various charges & other issues related to the cargo operations

• Plan, notify and coordinate with Liners, Principals & Masters for vessel pre-calling arrangements and smooth vessel operations without delays

• Attend RORO Lines safety awareness meeting & deliver Milaha presentation

• Fully responsible for the implementation, conducting & feedback of safety regulations instructed by the Agency RORO Lines for their cargo operations

• Coordinate with principals and arrange necessary requirements such as crew change, Medical assistance, shore leave, gate passes, etc. through coordinating with Crew Handling section

• Coordinate with Terminal to arrange pilot for a smooth berthing and as well as sailing out the vessel on timely manner

• Responsible for operation planning and monitoring to prevent cargo claims and vessel damage claims

• Process all documentation with claims department as required

• Review stowage (and securing and lashing plans if applicable) made vessel planner with assigned Port Captain and/or Master with harbour authorities & Sr. Cargo controller (Port)

• Responsible for preparing Vessel forecast reports and Sailing schedules

• Arrange after sail reports to Principals and follow up with them for the status of final disbursement payments

• Maintain relationships with carrier vendors and consistently resolve customer issues

• Provide recommendations on new subordinate hires and ensure the availability of all resources required to perform assigned tasks and activities

• Supervise subordinate staff, assign work activities, monitor performance and review results

• Act as a coach to subordinates, identify their training and career development, recommend training courses and follow-up on their personnel records such as timesheets, discipline, vacations, leaves and absenteeism

• Perform job related duties as assigned

Qualifications Education & Professional Qualification:
- Bachelor's Degree
Professional Experience:
- 4-6 years of experience in shipping agencies
Geographic Experience:
- Not required
Computer Skills:
- Good knowledge of MS Office and web applications
Language Skills:
- Business fluent English
Market/Industry/Functional Knowledge:
- Good knowledge of shipping agencies operations and general cargo berths (Loading / Discharging & Stowage)
- Good knowledge of local and international shipping related laws and regulations
- Good knowledge of Government organizations, procedures, policies and regulations