Store Manager | Sun and Sand Sports

GMG, a leading global company focused on sports, food, and health products, is seeking a dynamic and results-oriented Store Manager to join our team!

About GMG:

GMG is a well-established global company offering a diverse portfolio of leading international and home-grown brands across the sports, food, and health sectors. They are committed to inspiring people to live healthier and more fulfilling lives. With operations across the Middle East, North Africa, and Asia, GMG has introduced over 120 brands to their markets.

About the Role:

In this leadership role, you will be responsible for the overall operation and performance of a GMG store. You will play a critical role in driving sales, creating a positive customer experience, managing staff, and ensuring efficient store operations.

Responsibilities:

• Sales & Profitability:

  • Communicate store sales targets to your team and develop strategies to achieve financial objectives.

  • Track and analyze sales reports, identifying trends and opportunities to increase sales and profitability.

  • Monitor and evaluate brand performance and competitor activity to develop data-driven action plans.

• Store Operations & Customer Service:

  • Oversee all aspects of store operations, including point-of-sale activities, inventory management, cash handling, and loss prevention.

  • Ensure staff is well-trained and provides exceptional customer service, resolving any issues promptly and professionally.

  • Maintain high standards of visual merchandising for in-store displays and window presentations.

  • Coordinate with the facilities department on repairs and maintenance needs.

• Team Leadership & Development:

  • Motivate, coach, and develop your store team to achieve their full potential.

  • Prepare staff schedules and ensure adequate coverage for peak seasons and promotional events.

  • Train your team on effective inventory management techniques.

• Communication & Reporting:

  • Communicate effectively with your team, colleagues, and company leadership.

  • Prepare and submit reports on sales performance, inventory levels, and other key metrics.

Qualifications:

• Fluent written and spoken English.

• Proven experience in a retail leadership role, preferably within the GCC region.

• Strong understanding of the sports, food, or health industry (a plus).

• In-depth knowledge of retail operations and best practices.

• Excellent customer service skills and a commitment to exceeding customer expectations.

• Strong leadership, coaching, and motivational skills.

• Excellent communication, interpersonal, and organizational skills.

• Proficiency in using retail management software (a plus).