Virtual Calibre IT Solutions LLC

Client Relationship Executive

Virtual Calibre IT Solutions LLC

Dubai, United Arab Emirates

Job Details

Type: Full Time

Post Date: 30+ days ago

Industry: Customer Service

Job Description

Responsibilities:

  • Build strong client relationships to ensure satisfaction and retention.

  • Act as the primary point of contact, addressing client inquiries and concerns promptly and professionally.

  • Communicate effectively with clients via phone, email, and in-person meetings.

  • Partner with internal teams to deliver services that meet client needs and expectations.

  • Maintain accurate client records in our CRM software.

  • Monitor client accounts, track performance metrics, and provide reports to management.

  • Assist in developing strategies to enhance customer satisfaction and loyalty.

  • Stay up-to-date on industry trends to identify areas for improvement.

Qualifications:

  • College graduate (any major) eager to launch their career.

  • Excellent communication and interpersonal skills.

  • Strong problem-solving abilities with a client-centric approach.

  • Ability to multitask, prioritize tasks, and manage time effectively.

  • Willingness to learn and grow.

Benefits:

  • Competitive salary and benefits package (details not specified but can be added if available).

  • Opportunity to build strong relationships and make a significant impact on our client base.

  • Be part of a dynamic and growing team in a fast-paced environment.

Virtual Calibre Group is a JAST Company (Japan System Techniques Ltd) which is listed in Tokyo Stock Exchange Board 1 with its operation’s spreading across Japan, China, Thailand, Singapore, Malaysia, New Zealand, UAE, and India with revenue exceeding approx. RM 1 Billion in FY 2023. With the acquisition, Virtual Calibre will be expanding its Consulting Services in the ASIAN region as one of global delivery centers, supporting our Clients across the region. We provide services across various industry sectors. Our offshore delivery approach is flexible and is customized to the specific needs of our clients. We are one of the fastest growing SAP provider in the region.

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