Batelco

Account Support Executive

Batelco

Manama, Bahrain

Job Details

Type: Full Time

Post Date: 30+ days ago

Industry: Business And Finance

Job Description

We are seeking a motivated Sales Administration Specialist to join our team and play a key role in our sales efforts.

Responsibilities:

  • Maintain a comprehensive customer and channel partner database to identify sales opportunities.

  • Track and analyze consumer and channel partner revenue and usage data to assist with sales planning.

  • Collaborate with support teams to ensure exceptional after-sales support for channel partners and high customer satisfaction.

  • Follow up with sales teams and channel partners to ensure timely payments and minimize bad debt.

  • Manage order processing activities and fulfill stock requests from channel partners.

  • Generate reports and dashboards on various sales metrics (sales performance, commissions, billing, partner performance, quality reports).

  • Complete assigned training programs.

  • Participate in performance management systems and employee engagement surveys.

  • Share knowledge and understanding of the telecommunications industry and business trends.

Qualifications:

  • Bachelor's degree in Business, Marketing, or equivalent.

  • 0-2 years of experience in sales and marketing (preferred).

  • Educational background in Business Studies or Marketing (preferred).

Batelco (Bahrain Telecommunications Company) the leading digital solutions provider in the Kingdom of Bahrain continues with its commitment to enhance customer experience. Batelco serves both the corporate and consumer markets through the delivery of cutting-edge fixed and wireless telecommunications solutions. Its comprehensive portfolio of solutions for the residential, business and government segments in Bahrain include all IP fixed and 4G LTE wireless Broadband networks and MPLS based regional data solutions. The Company’s digitisation and connectivity goals are in line with those of the Kingdom of Bahrain to transform how businesses operate as well as transform the lives of residents, enabling everyone to connect, work and live better through the delivery of technology based products and solutions. With an ongoing commitment to roll out Smart Home and Smart City digital solutions, Batelco is playing a crucial role in the Kingdom’s prosperity and development. Batelco is also proud of the important role it plays in supporting its local communities and annually contributes to health, education, sports and cultural initiatives.

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