Assistant Manager 2

Responsibilities:

• Greet customers and provide expert advice to assist in purchase decisions, ensuring compliance with quality and customer service standards.

• Communicate sales plans and targets to the Shop/Department team, monitor performance, and suggest corrective actions when needed.

• Assign routine and non-routine tasks to Sales Associates, Cashiers, and Coordinators to ensure efficient operations.

• Assist in preparing the staff schedule to match manpower with operational requirements.

• Support the Shop/Department Manager in maintaining inventories and placing product orders for effective stock management.

• Motivate team members and provide training and development support to optimize sales results.

Qualifications:

• Bachelor's Degree

• Proficiency in MS Office

• Fluency in English

• Strong product knowledge

• Cultural Awareness: Level 2

• Customer Focus: Level 2

• Driving and Achieving Results: Level 1

• Planning and Organizing: Level 2

• Self-Development: Level 3

• Change and Adaptability: Level 2

• Initiative: Level 3