Senior Fleet Sales Consultant - Corporate Division [MBZ]

Financial Target achievement

• To achieve assigned sales target & KPI’s as per set objective by ensuring an agreed mix of models & types.

• Achieving management’s assigned KPI (Visit, Market Coverage, Model Mix, Product Knowledge, Sales Target, New & Existing Customer sales & CSI).

• Achievement of targets with limited deviation from fleet selling prices.

• Add value to every Sale by cross selling Extended Warranty, Insurance, Rust Proofing, Service Contract, Accessories Sales, Etc.

Strategic Implementation

• To retain existing customers by follow-up on regular basis & acquire new prospects and convert to buyers/Customers.

• Ensuring efficient Sales Forecast & Reservation management.

• Maintain & submit daily activity reports to the Fleet Sales Manager daily.

• Seek & report important market intelligence relating to competitors/clients that will benefit the company.

• Acquire sufficient knowledge of competitor’s products, specifications & prices to be able to overcome customer objections & preferences.

Business Development

• Continuously seek new fleet prospects from different business categories for Nissan products.

• Enhance Nissan share within KA customers

• Maintain regular contacts with existing customers for additional business.

• Maintain quality customer database by accurate and Up-to-date data capturing.

• Establish a mixed ratio of customers (existing & new) to achieve the sales targets.

Customer Journey

• Deliver consistent high Customer Service to all the customers

• To attend all leads CRM / Tele sales generated within 24 hours of their creation.

• Ensure solid knowledge of the sales process:

(Prospect à Appointment à Qualifications à Negotiation à Closing à Account Maintenance)

• Learn and utilize the digital tools (Salesforce, Ventavid etc.) for CX and prospecting

Stakeholder Management

• Maintain utmost care, professionalism and provide all the required details for all the customers who are visiting our showrooms (Internal FSE).

• Maintain harmony and friendly relation with colleagues & other departments

• Adhere to the guidance & instructions of the Fleet Sales Manager on all the issues.

• Maintain attendance punctuality & Discipline.

• Live AAC Core Values – Integrity, Commitment, and Adding Value & Never being satisfied.

Learning & Growth

• Eagerness to learn and adapt with digital transformation journey

• Attend the recommended trainings and learning programs with significance

• Have thorough product knowledge including competitors

Policies, Procedures and Corporate Governance

• Understand the SOP, credit & financial procedures

• Knowledge and abidance with GIA policies, AML & KYC compliances

• Comply with all company & departmental rules/ regulations relating to the purchasing, registration, insuring & payment of vehicles by customers.

• Complete all company documentation related to the job accurately & on a timely basis.

• Live AAC Core Values – Integrity, Commitment, and Adding Value & Never being satisfied.

• Ensure individual compliance to Sales Process i.e., ISO & SOP.

Qualifications

• Graduate/Diploma Certificate.

• B2B sales experience in the last 3-5 years essential.

• Digital marketing/sales skills and experience

• Preferable Automobile corporate sales experience (outdoor).

• Valid UAE driver’s license.