Job Details
Type: Full Time
Post Date: 30+ days ago
Industry: Other
Job Description
Job Summary
Reporting directly to the Sr. Showroom Manager, the Sr. Supervisor takes a holistic approach to showroom performance, empowering and guiding a team of sales staff to achieve ambitious targets and cultivate a thriving sales environment.
Job Responsibilities
Drive the team towards exceeding sales goals and optimizing display standards, customer service, and policy compliance.
Conduct comprehensive on-the-floor coaching and training sessions, fostering high-performing and confident sales teams.
Manage the onboarding and development of new staff, ensuring they thrive and excel beyond their probationary period.
Champion a culture of collaboration, professionalism, and optimism, motivating the team to consistently exhibit a positive and proactive attitude.
Lead the implementation of promotional campaigns, layout changes, and seasonal adjustments, collaborating with relevant departments for seamless execution.
Analyze sales data, identify trends, and implement strategic adjustments to maximize revenue and profitability.
Ensure safe product handling and movement, minimizing damage and shrinkage costs.
Maintain open and transparent communication with the Showroom Manager, ensuring accurate information flow and consistent store operations.
Assume the "Duty Manager" role during manager absences, overseeing the showroom, approving discounts and returns, and escalating issues as needed.
Candidate Requirements
Skills and Competencies:
Inspire and motivate teams to achieve ambitious goals and exceed expectations.
Equip staff with the skills and knowledge to reach their full potential.
Analyze data, identify trends, and implement innovative solutions for continuous improvement.
Communicate clearly and collaboratively with all stakeholders, both internally and externally.
Adapt and thrive in dynamic retail environments, managing pressure with a positive and can-do attitude.
Possess a deep understanding of customer needs and expectations, consistently striving to deliver exceptional service.
Experience and Qualifications:
Minimum 5 years of successful leadership experience in retail, managing and motivating diverse teams.
Proven track record of exceeding sales targets and setting new revenue benchmarks.
Founded at the turn of the century, Alghanim Industries is one of the region’s largest, privately-owned multi-national companies. We are proud to employ over 15,000 people in 30 businesses across 40 countries in the Middle East & North Africa, Turkey, and emerging Asia. We’re an established, successful commercial enterprise, building and growing our own brands and managing global partnerships. We’re market leaders in almost every sector we operate in, including retail and consumer electronics, food and beverage, automotive sales and services, engineering and maintenance, insulation, pre-engineered steel building, logistics and warehousing solutions, fast-moving consumer goods, office automation, advertising, insurance, consumer credit, and travel.
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