Manager Scrum

The Role:

1. Coordinate and coach our digital channels development project and releases.

2. Driving force for ensuring scrum is understood and enacted.

3. Scrum master is our go-to person for applying scrum to produce high-quality work.

4. Scrum Master duties include managing timelines, resolving problems and coaching team members on Agile methodologies.

5. In addition to creating self-organizing teams that are flexible and fully productive during sprints.

Key Responsibilities:

• Guiding the team and organization on how to use Agile/Scrum practices and values to delight customer.

• Guiding the team on how to get the most of out self-organization.

• Guiding the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks.

• Manage each project's scope and timeline.

• Managing the end-to-end delivery of complex system solutions, establishing and controlling project constraints and scope.

• Managing relationships and communication with all project stakeholders.

• Agreeing approach to delivery within the delivery project team.

• Leading and coaching the project team as appropriate and according to the needs of the individual project.

• Coordinate sprints, retrospective meetings and daily stand-ups.Coach team members in Agile frameworks to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.

• Facilitate internal communication and effective collaboration.

• Be the point of contact for external communications (e.g. from internal customers or stakeholders)Work with product owners to handle backlogs and new requests.

• Ensure that the scrum team adheres to scrum theory, practices and rules, and work as a servant leader within the project team.

• Resolve conflicts and remove obstacles that occur.

• Help teams implement changes effectively.

• Ensure deliverables are up to quality standards at the end of each sprint.

• Guide development teams to higher scrum maturity.

• Help build a productive environment where team members 'own' the product and enjoy working on it.

• Providing regular, constructive feedback to project team members and their line managers.

• Providing clear ownership for and visibility of the resolution of all project risks and issues.

• Lead improvements to the efficiency and effectiveness of the project delivery service and contribute to the identification of areas of improvement.

• Providing progress updates into the department program.

• Supporting overall management of the department program.

• Develop and maintain effective and proactive relationships with all customers including suppliers and third parties.

• Support the Service Owner(s) for Project Delivery in maintaining and developing processes, standards, tools and reporting and their documentation and proactively reviewing the service provided to end-users and customers.

Qualifications:

Bachelor of Science in Computer Information System or Computer Science.

Job specific technical Skills:

• 5-6 years required years of experience in the telecommunications sector

• Experience in a scrum master role

• Familiarity with software development

• Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement)

• Good knowledge of other agile frameworks (Crystal, XP etc.)Excellent communication and servant leadership skills

• Problem-solving and conflict-resolution ability

• Outstanding organizational skills

• Agile and planning experience

• Degree in Computer Science, Business or similar field

• Scrum master certification is a plus

• Facilitate meetings (daily scrum, sprint planning, sprint demo and retrospective)Shielding the team

• Conflict resolutions

• Coaching Agile practices

• Tight grip on Agile Estimating and planning

• Forecasting

• Removing impediments

• Creating communication channel (team, Product owner, stakeholder)