Specialist, Inventory Control & Optimization

The Role:

Responsible to manage a robust sales order & logistics management for products, devices & merchandising items.

Key Responsibilities:

• Manage efficient sales orders management for tradable inventory.

• Provide forecast short term and long term for stock requirement based on market intelligence and analyzing trends, collate forecast from all channels, align with marketing forecast.

• Responsible to ensure that all channels and sales touch points have optimum stock of items that are relevant to that location.

• Responsible for overall management of all PRs and related payments.

• Ensure that all inventory policies are adhered to by all staff in the Sales Division.

• Provide smart delivery schedule for different inventory items to ensure minimum aging of stock.

• Co-ordinate with P&L, Finance, Vendors to fulfil pre and post purchase activities.

• Manage an optimum stock in the Sales Stores and conduct regular audits to produce reconciliation report for sales management.

• Manage the product wise pre-activation schedule by coordinating with other departments.

• Co-ordinate with Finance and Technology for creation of new items and locations.

• Liaise with Store Managers to gather stock audit status and produce reconciliation reports for sales management.

• Responsible to manage an effective consignment stock process and rotation of stock

• Responsible for Consignment stock ordering, allocation, returns

• Responsible for controlling of ageing stocks and returns.

• Manage stock levels of Marketing collaterals across sales channels and other touch points

• Collaborate with point of sale outlets and Sales Managers and support marketing / promotional events

• Coordinate with in-store staff, in order to manage and monitor the display appearance.

• Forecast collateral requirements and co-ordinate with Marketing to ensure timely delivery of collaterals

• Manage efficient After Sales support for devices and Manage the After sales process

• Support Helpdesk for the devices/Sims replacements and report the same to the manager regularly.

• Maintain the Warranty pool stocks in order to support the devices after sales service.

• Co-ordinate with vendor and P&L for the devices warranty replacements and support cycle.

• Maintain the Warranty pool stocks in order to support the Went after sales service.

• Sales Returns for refund and faulty devices

• Provide efficient and quality after sales support to support the all channels

• Produce reconciliation reports for sales management. To prepare all necessary MIS reports from various systems.

• Process the Employee services such as internal/employee lines, Mobile benefits etc.;Issue of Testing Materials for various Testing across organizations

• Meet and discuss the activation techniques in terms of new Rataplan's and services.

• Keep a track of all temporary lines by the coordination of BI reports.

• Follow-up with departments for the temporary Lines deactivation or extension.

• Coordinate with RA and departments for the Quarterly Test lines waivers and bulk disconnection.

• Assist in returns of used device and liquidate thru employee promotions

Qualifications:

Bachelor Degree in Business or science or related discipline and appropriate registration with a recognized professional institute.

Job specific technical Skills:

• 2-3 required years of relevant experience in advertising or promotions in the telecommunications sector.

• Fluent verbal/written communication in both Arabic and English.

• Ability to operate in a diverse multicultural, multinational work environment, exhibiting appropriate sensitivities

• MS Office

• General knowledge of telecommunications products and services

• Good command of using operational systems like BSCS, RAS, Oracle, Flash and SQL.