Delivery Hero

Supervisor Riders

Delivery Hero

Manama, Bahrain

Job Details

Type: Full Time

Post Date: 30+ days ago

Industry: Management

Job Description

Talabat, a part of Delivery Hero, is the region's leading local tech company delivering innovative solutions across the MENA region. They are on a mission to leverage technology to improve people's lives. With a strong focus on q-commerce, Talabat Mart delivers groceries to customers in under 30 minutes!

The Opportunity

This is an exciting opportunity to join Talabat's growing team as a 3rd Party Logistics Partnership Manager. You will play a vital role in managing relationships with 3PL partners, ensuring efficient logistics operations and rider performance.

Responsibilities:

  • Build, maintain, and manage strong relationships with all 3PL partners across the country.

  • Foster a trusting environment that facilitates information sharing and best practice exchange.

  • Oversee data exchange to ensure informed decision-making and performance improvements.

  • Monitor 3PL performance through regular on-site visits.

  • Manage multiple projects and meet strict deadlines.

  • Develop and maintain a comprehensive database for 3PL partners and riders.

  • Create procedures to improve rider performance through collaboration with 3PLs.

  • Prioritize rider safety and well-being by ensuring 3PLs have appropriate measures in place.

  • Act as a liaison between 3PLs and Talabat, addressing challenges and finding solutions.

  • Ensure 3PL compliance with Talabat rules to enhance rider loyalty.

Qualifications:

  • Bachelor's or Master's degree in Logistics, Management Information Systems, or Project Management (preferred).

  • 3+ years of work experience in logistics, startups, tech companies, consulting, or investment banking (preferred).

  • Strong proficiency in Excel, Google Sheets, and data management.

  • Excellent project management and stakeholder management skills.

  • Adaptable, results-oriented, and a critical thinker with a willingness to challenge the status quo.

  • Strong team player with a collaborative spirit and a "make it happen" attitude.

If you are a passionate and results-driven individual who thrives in a fast-paced environment, we encourage you to apply!

As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

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