Quality Control Agent

• Check and validate banking files and reports

• Conduct regular inspections of incoming materials, in-process production, and finished products to ensure compliance with quality standards

• Develop and implement quality control procedures and guidelines to maintain product integrity and consistency

• Collaborate with production teams to identify areas for improvement in quality control processes

• Analyze data and generate reports on quality performance metrics

• Investigate customer complaints and product defects to determine root causes and implement corrective actions

• Train production staff on quality control procedures and best practices

• Maintain documentation and records related to quality control activities

• Keep abreast of industry regulations and best practices in quality control

Skills

• Excellent analytical and problem-solving skills

• Attention to detail and ability to identify discrepancies or defects

• Effective communication skills, both verbal and written

• Ability to work independently and collaboratively in a team environment

• Proficiency in using quality control tools and software

• Knowledge of regulatory requirements and quality standards relevant to the industry

• Strong organizational skills and ability to prioritize tasks effectively

• Strong understanding of quality control processes and methodologies

Qualifications

• Bachelor's degree in any relevant field

• Proven experience in quality control or a related field, preferably in a banking environment

• Excellent verbal and written communication skills in English and Arabic

• Advanced computer abilities, including database management

• Proficiency in MS Office Suite