Serco

Field Service Representative Multiple Locations OCONUS

Serco

Kuwait city, Kuwait

Job Details

Type: Full Time

Post Date: 30+ days ago

Industry: Other

Job Description

In this role, you will:

  • Perform maintenance, field level repairs, and training while working closely with military customers.

  • Apply your skills on mechanical, electronics, and IT Networking tasks, including installs and reinstalls, system and component testing, and system maintenance actions.

  • Work with systems such as BETSS-C, Cerberus, RDISS, Radar, PTP radio, television, and other communications & surveillance equipment components.

  • Conduct operational system checks, troubleshoot issues, replace components, service generators,

  • Conduct system maintenance and analysis functions, including hardware configurations; replacing hardware.

  • Performs sustainment and maintenance on the towers and equipment.

  • Performs site surveys to determine type and placement of systems.

  • Installs and de-installs systems.

  • Train system operators and end users

  • Track and update work orders.

  • Perform NIIS FSR duties.

Qualifications To be successful in this role, you will have:

  • Bachelor’s degree and 2-7 years relevant experience

  • 6 to 11 years’ total experience in lieu of a degree.

  • A DoD Secret Level Security Clearance

  • Must be willing to support up to an 84-hour Extended Work Week.

  • Must be capable of meeting standards of fitness for deployment to CENTCOM area of operations and mee the physical demands of seasonal hot and cold temperatures in an austere environment.

  • Able to lift 50 lbs., climb ladders, and work in a non-climate-controlled environment.

  • Ability to read, understand, and follow technical manuals, engineering documents, engineer change proposals, schematic diagrams, safety bulletins, and system update notices.

  • The ability to input data into databases; retrieve data for maintenance or reporting purposes.

  • Ability to use diagnostic testing tools.

  • Must be willing to travel 75% of the time.

Additional desired experience and skills:

  • A background in IT networks and Network Security.

  • Experience using COLTS and operating within the GCSS-A environment.

  • Training and certifications in relation to BETSS-C/RAID Towers (BETTS-C Certificate)

  • Ability to repair printed circuit boards and perform minor maintenance on generators.

NIIS FSR Positions Only:

  • At least a year of FSR experience installing, de-installing, and maintaining non-intrusive inspection systems (NIIS), such as VACIS-GT, S1000, SIM-HT, Gemini 7555, 522-B, BVMT, T25, and ZBV.

  • Experience and ability to provide NIIS operator training, 6-days in duration.

We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public services to fulfil our purpose to impact a better future by "Bringing National Visions to Life".

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