Supply Chain Excellence Manager

As the Supply Chain Process Improvement Manager, you will lead the end-to-end process of continuous improvement across all supply chain functions. This role involves initiating, aligning, documenting, and monitoring all supply chain standard operating procedures (SOPs), managing internal and cross-functional projects, and standardizing business activities to eliminate non-value-adding steps. You will play a crucial role in driving efficiency and effectiveness within the supply chain operations.

Key Accountabilities:

• Lead cross-functional alignment to agree on supply chain targeted processes and create a full-year plan before the beginning of each year.

• Validate the details of each process's activities, process map, and drafted SOP to fit into the overall supply chain strategy.

• Manage conflicts among different functions to reach an aligned way forward, including external functions for cross-functional processes.

• Obtain required approvals from department heads, directors, and VPs/chiefs for each created process using proper communication channels.

• Ensure all documented SOPs are reviewed within their review dates, meeting recent business practices, and re-authorized on time.

• Monitor team progress on creating planned SOPs and updating authorized ones to meet targeted KPIs.

• Ensure team compliance to archive all authorized processes and related original documents on the supply chain shared folder.

• Collaborate with GRC and IT to ensure visibility of SC authorized SOPs to all company functions and resolve system-related issues.

• Review end-to-end supply chain activities to detect possible disconnects and execute proper resolutions.

• Lead supply chain improvement initiatives and manage stakeholder alignment to achieve planned targets.

• Facilitate agreement on assigned project scopes to deliver desired goals and convert them into project plans.

• Lead implementation of assigned supply chain projects from initiation to closure, ensuring efficiency and meeting business objectives.

• Ensure proper reporting of project progress and financials, as well as documentation of project closure and approvals.

• Collaborate with SC analytics function to ensure synergy between authorized SOPs and built dashboards, reports, and KPIs.

Skills & Qualifications:

Education:

• Bachelor’s degree in supply chain, engineering, management, business administration, science, or information systems.

Experience, Skills & Competencies:

• 2-5 years of business-related experience.

• Ability to lead cross-functionally and manage a team.

• Strong analytical and critical thinking abilities.

• Detail-oriented with extreme accuracy.

• Ability to grasp the full picture and articulate thoughts.

• Structured mindset and outstanding organizational skills.

• Excellent verbal and written communication skills.

• Excellent time-management skills.

• Proactivity and proven ability to lead without authority.

• Demonstrated computer skills, including Microsoft Office (Visio, Project, Word, PowerPoint, Outlook, Teams & Excel) and Tableau.

• Proficiency in both English and Arabic languages.

Join us in driving continuous improvement within the supply chain operations and contributing to the success of our organization!