Job Details
Type: Full Time
Post Date: 30+ days ago
Industry: Engineering And Technology
Job Description
JOB TITLE: IT Support Specialist
RESPONSIBLE TO: Director of Operations
POSITION TYPE: Full-time
COMPENSATION: Commensurate with experience
DAYS & HOURS: Monday-Saturday, includes some evenings
Nature and Scope of Job:
DarusSalam Seminary is seeking an energetic and dedicated individual to serve as a full-time IT Support Specialist. Your work will have a direct impact on students of knowledge, as well as our congregation and listeners around the world!
Qualification And Experience:
- High school diploma, GED, or equivalent
- Prior information technology or systems administration experience preferred Past industry experience
Job Description and Responsibilities:
The job description and responsibilities of the IT Support Specialist include, but are not limited to the following:
- Install, configure, and maintain hardware and software to ensure optimal performance
- Serve as the initial point of contact for diagnosing and troubleshooting a wide range of software, hardware, network, and other issues, and escalate issues when appropriate
- Handle an average of 40 phone calls and emails daily, efficiently prioritizing and resolving issues
- Add setup, breakdown, storage, and inventory of event equipment.
- Coordinate and manage work being done by vendors and contractors
- Create documentation of procedures for user training
- Work cooperatively with key team members and upper management
- Oversee daily functions to ensure all operations were performing optimally
- Record events and problems and their resolution in logs
Submit your resume and three professional references to:
office@darussalamfoundation.org