Quality Officer

DUTIES AND RESPONSIBILITIES:

• Assists in the development and implementation of a comprehensive quality improvement and risk management program in Fakeeh care
• Actively contributes to the development and implementation of policies and procedures. This is done in collaboration with end users and with QRM director.
• Plans, prioritizes, organizes and implements assignments or improvement projects related to quality standards.
• Facilitates and provides faculty and staff ongoing support in quality initiatives.
• Actively contributes and oversees development of indicators, data collection, validation and analysis. This is done in collaboration with end users and with QRM director. Analyzes different data to facilitate the process of decision.
• Actively contributes to accreditation activities in the institution
• reviews received OVR, assigns responsibility for review, follows on feedback from responsible person and then assigns a category to the submitted OVR.
• Analyzes cumulative data on monthly basis in collaboration and oversight of the risk manager and the QRM director.
• Actively contributes to periodic environmental round and to tracers activities as decided by QRM director and risk manager
• Actively contributes to performance improvement activities in the institution as directed by QRM director
• Maintains confidentiality with regards to any information exchanged or received in the current capacity of role in accordance with the policy.
• Observes opportunity for improving the quality of performances of the existing system and suggest plans for improvement.
• Conducts orientation and awareness sessions for staff and students on quality standards.

JOB REQUIREMENTS/QUALIFICATIONS:

• Education: Bachelor’s degree in Administration or Quality.

EXPERIENCE:

• Minimum 2 years experience in quality related projects/administration is preferred

LANGUAGE:

• Bilingual ( Arabic and English )