Alghanim Industries is committed to ensuring smooth, efficient, honest, and accurate payment handling procedures for our customers. As a POS Cashier, you will be responsible for managing cash and credit/debit card transactions, selling gift cards and Telly cards, and providing excellent customer service. If you are personable, detail-oriented, and passionate about customer satisfaction, we invite you to join our team.

Job Responsibilities

Customer Service:

• Acknowledge customers with a greeting and a smile.

• Maintain a presentable, pleasant, and friendly demeanor.

• Identify and fulfill customer needs, ensuring all customers are treated equally and with respect.

• Assist customers with packing when necessary and guide them to the delivery area.

• Handle customers' purchases with extra care.

• Provide customers with accurate information and ensure their information is updated.

• Offer to forward invoices via email and explain the return and exchange policy clearly.

Sales:

• Obtain and maintain excellent, up-to-date knowledge of all products and services.

• Stay aware of all in-store promotions, discounts, credit options, and coupons.

• Promote gift cards by highlighting their benefits to customers.

• Promote warranty programs, emphasizing their benefits (if applicable).

• Promote Telly cards, explaining their features, options, and benefits.

Operations:

• Expedite customer payments efficiently and effectively.

• Apply all POS procedures as instructed by store management.

• Keep the cash desk and packing area clean and tidy at all times.

• Adhere to organizational rules, regulations, policies, and procedures.

• Follow the company's safety and security procedures.

• Handle cash and credit payments, accurately counting customers' money.

• Count and balance cash, credit slips, vouchers, and coupons with total sales transactions at the end of each shift.

• Master computer applications necessary for finalizing customers' payments.

Candidate Requirements

• Minimum of 1+ years of experience in a similar role.

• Proficiency in English.

• Good communication skills.

Education

• Bachelor’s Degree.

Join Alghanim Industries to be part of a dynamic team that values customer satisfaction, operational excellence, and personal development.