Credit Controller - Riyadh

Key Responsibilities

• Proactively manage and collect outstanding customer account balances to ensure the resolution of dues.

• Achieve or surpass monthly collection targets, contributing to the company's financial health.

• Cultivate customer relationships to ensure prompt payments while preserving high retention rates.

• Analyse and reduce debtor balances, aiming for continuous improvement in Days Sales Outstanding (DSO).

• Conduct intricate account reconciliations to resolve discrepancies.

• Uphold and enforce stringent credit and collection policies within your team.

• Engage in effective communication with customers and coordinate with internal teams such as sales to streamline processes.

• Oversee and manage closed receivables and coordinate with third-party collection agencies as necessary.

• Maintain accurate records on the vendor registration portal, ensuring compliance and proper documentation.

• Guarantee that all invoices are issued in alignment with client agreements.

• Address customer inquiries promptly and efficiently on a daily basis.

• Engage in face-to-face meetings with clients to address account-related issues and promote seamless business operations.

• Accurately record and allocate information within the system.

• Actively seek out and recommend opportunities for business improvement.

• Engage in direct dialogue with Sales Managers and the Country Manager regarding payment issues, keeping them informed about financial interactions with clients.

• Regularly report to the Head of Credit Control, escalating issues as needed.

• Fulfil the company's service guarantees, ensuring customer satisfaction.

• Foster clear and effective communication within the team, promoting a collaborative work environment.

Qualifications:

• Bachelor’s degree in finance, accounting, business administration, or a relevant field preferred.

• Native Arab Speaker

• 2-3 years of proven experience in credit control or accounts receivable roles.

• Demonstrated expertise in credit risk analysis and customer account management.

• Profound knowledge of financial principles, credit terms, and risk assessment practices.

• Exceptional verbal and written communication skills for effective customer and internal interactions.

• Analytical abilities to evaluate financial data and determine appropriate credit limits and terms.

• Precision in managing financial records, ensuring accuracy and regulatory compliance.

• Proficiency in financial software, spreadsheets, and accounting systems.

• Collaborative spirit to work synergistically with finance, sales, and other departments.

Personal Attributes:

• Proactive problem-solver with an analytical approach.

• Unwavering attention to detail, prioritizing data accuracy and integrity.

• Adaptive to evolving priorities within a dynamic, fast-paced setting.

• Clear communicator capable of demystifying complex concepts for various audiences.

• Team-oriented professional eager to work across different sectors of the organization.

• Exceptional organizational skills, capable of juggling multiple tasks and projects concurrently.

• A positive outlook coupled with a readiness to embrace new challenges and responsibilities.