Store Manager

Key Duties and Responsibilities:

• Recruitment of best-in-class team who will deliver excellent customer experience.

• Management of the store operations in order to achieve sales objectives and operations key performance indicator in line with the brand’s vision.

• Monitors and analyzes sales performance and provides reports on performance and insights to maximize stock potential.

• Ensuring the effectiveness of the sales team by regular coaching on the deliverance of exceptional customer satisfaction.

• Demonstrating a hands-on approach to sales leadership through being a team member of the sales floor.

• Maintains staffing levels consistent with operational needs to ensure exceptional customer service provided at all times; prepares schedules and ensures adequate shift coverage

• Ensures seasonal peaks and activities are taken account of when preparing forecasts and staff rotas.

• Contributing to the development of marketing strategies and in-store events through consistent communication with regional management.

• Management of the store inventory as well as stock levels, ensuring smooth operational guidelines are met.

• Ensuring operational excellence is maintained in line with regional culture and local legislation through regular training initiatives for frontline teams.