- Act as a liaison between the Sales Director and other departments to ensure smooth communication and collaboration.

- Preparation of sales estimates, proposals and other documentation.

- Coordinate logistics for sales meetings, including scheduling, preparing agendas, and taking minutes.

- Provide administrative support to the sales and operations team, including managing calendars, and expense reports.

- Handle customer inquiries and provide product/service information to prospective and existing customers.

- Resolve customer issues and complaints in a timely and professional manner.

- Maintain accurate records of sales and customer interactions using our CRM system.

- Providing excellent post-sale support to ensure customer satisfaction and foster long-term relationships.

Schedule support engineers for customer complaints and update all records on time.

Skills

- Proven experience in a sales support or customer service role.

- Excellent organizational and multitasking abilities.

- Strong written and verbal communication skills.

- Proficiency in CRM software and Microsoft Office Suite (Word, Excel, PowerPoint).

- Ability to work independently and as part of a team.

- Attention to detail and problem-solving skills.

- Bachelor’s degree in Business Administration, Marketing, or a related field (preferred).

- Experience in a similar industry (e.g., technology, consumer electronics, dealing with high net worth individuals).

- Familiarity with sales and customer support techniques with proper knowledge on processes.

Job Details

Posted Date: 2024-06-23

Job Location: United Arab Emirates - Dubai

Job Role: Support Services

Company Industry: Consumer Electronics

Monthly Salary: US $1,500