Justlife

Quality & Operations Executive

Justlife

UAE, United Arab Emirates

Job Details

Type: Full Time

Post Date: 30+ days ago

Industry: Other

Job Description

What we expect from you:

  • Supervising a team of service providers

  • Training service providers to professional standards

  • Creating and implementing on-demand service delivery processes

  • Ensuring compliance with Just life standard operating procedures

  • Coordinating Quality of service delivery efforts between company and partners

  • Purchasing, procurement, and inventory management of materials and equipment

  • Coordinating with the finance department and headquarters to ensure accurate and timeous payment to suppliers and service providers

  • Monitoring of performance to maintain high operational and service standards

  • Proposing and leading initiatives and projects to drive performance improvement and operational excellence

Who we are looking for:

  • Bachelor's degree from an accredited university. 1 to 3 years in a related role in quality and service

  • Experience in the home service industry

  • Good knowledge of quality standards

  • Exceptional communication in English and Arabic

  • Efficient organizational skills

  • Data-driven decision-making mentality

  • Sound business judgment through analytical thinking

  • Experience with on-demand service platforms

  • Experience in Google Suite to perform basic formula's

  • Able to manage multiple projects at the same time

PERKS OF BEING A PART of JUSTLIFE

No benefit would replace the start-up spirit, working with a great team, and entrepreneurial working environment! However, we also have benefits like:

We care about you

  • Structured and predictable salary progression

  • Flexible working hours and remote working depending on the job

  • Just Holiday! One-day extra vacation on your birthday

  • Team-building games, challenges, and activities!

We improve you

  • Working with a great team and entrepreneurial spirit!

  • Continuous learning with mentorship, coaching, on-the-job, and internal-external training

  • Fast career growth

  • Internal career opportunities

We recognize you

  • ''Just Heroes'' Reward and Recognition Program

  • Discounts and gifts vouchers

  • Employee Referral Program

Founded in 2015 by Cagatay Ozcan and Kerem Kuyucu, Justlife is the Middle East’s leading marketplace for home cleanings, beauty & wellness, and other home services such as maintenance and laundry. Justlife's vision is to become a super app for everything related to home services. Since our inception, we've slowly been expanding our services from home cleaning alone to serving all your needs at home. We now offer you a range of services to make your life easier, so you never have to choose between doing what you love and getting chores done. We were no longer just in the business of keeping your homes clean. We are in the business of giving you your time back. Justlife has built a network of thousands of trained professionals and served over 6 million sessions across UAE, KSA, Kuwait, Qatar, Oman and Bahrain.

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