Job Details
Type: Full Time
Post Date: 30+ days ago
Industry: Other
Job Description
Justlife, the leading home services app in the MENA region, is searching for a passionate and results-oriented Director of Operations to join their fast-growing team!
The Opportunity:
Be a key player in Justlife's exciting journey, shaping the future of home services.
Report directly to the co-founder and play a critical role in overseeing supply chain and service fulfillment across UAE and KSA.
Own and optimize the entire supply chain for timely and cost-effective service delivery.
Manage multiple teams, fostering accountability, ownership, and continuous improvement.
Develop and execute operational strategies aligned with company goals.
Identify cost-saving opportunities and implement effective cost-optimization initiatives.
Oversee product technology adoption and champion projects impacting quality, fulfillment, utilization, and supply assignment.
Analyze performance metrics to ensure high service quality and customer satisfaction.
We're looking for someone who:
Holds a Bachelor's degree from an accredited university.
Possesses 8+ years of experience in operational roles within a high-growth tech environment (ideally home services, logistics, or similar).
Excels in strategic thinking with a focus on execution and results delivery.
Demonstrates exceptional problem-solving abilities and a proactive approach to operational challenges.
Leverages data-driven decision making and enjoys building clear, simple processes.
Thrives in fast-paced environments, adapts to ambiguity, and readily pivots strategies.
Possesses strong communication skills to bridge team gaps, align efforts, and inspire action.
Navigates ambiguity and influences stakeholders with evidence, commitment, and expertise.
Demonstrates strong leadership skills with the ability to manage and motivate teams.
Has financial acumen, understanding budgeting, forecasting, and resource allocation.
Why Justlife?
Competitive perks package including flexible work arrangements, birthday leave, free Justlife credits, team-building activities, and more.
Continuous learning opportunities through mentorship, coaching, and training programs.
A fair and objective performance management system with recognition programs.
Work in a dynamic and evolving environment with a people-first culture.
Be part of a company that has served over 6 million sessions across the GCC.
Founded in 2015 by Cagatay Ozcan and Kerem Kuyucu, Justlife is the Middle East’s leading marketplace for home cleanings, beauty & wellness, and other home services such as maintenance and laundry. Justlife's vision is to become a super app for everything related to home services. Since our inception, we've slowly been expanding our services from home cleaning alone to serving all your needs at home. We now offer you a range of services to make your life easier, so you never have to choose between doing what you love and getting chores done. We were no longer just in the business of keeping your homes clean. We are in the business of giving you your time back. Justlife has built a network of thousands of trained professionals and served over 6 million sessions across UAE, KSA, Kuwait, Qatar, Oman and Bahrain.
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