Branch Manager Namat

Perform the assigned duties as per the set policies and procedures in order to achieve the branch goals.

Manage the daily activities in the branch, including maintenance operations, sales and customer services, administration-related activities.

Prepare and implement the annual branch plan to support the overall strategic objectives of the company.

Develop new sales strategies depending on the market needs in order to maximize the branch revenues.

Manage and monitor the branch’s budget and define the financial objectives.

Ensure the proper implementations of the branch’s policies and procedures.

Provide leadership, guidance, and supervision for the branch team members, manage and oversee their attendance and discipline.

Evaluate the branch performance on a semi-annual basis, suggest and implement appropriate corrective actions to ensure business growth.

Contribute in setting the annual operational objectives including: sales targets, cost of sales, expenses, net profit, etc.

Ensure timely and accurate reporting process between all involved parties.

Handle clients’ complaints and mediate to resolve complex problems.

Build solid relationship with the branch clients and potential clients, through follow up calls and social networking.

Generate numbers for the branch to determine if the branch's sales goals have been met or not.

Implement, control and measure over all branch expenses: service, personnel, sales and other related expenses.

Communicate with other company departments and all concerned parties to ensure fulfillment of client requirements as per the agreement.

Prepare and submit update branch activities to the direct manager in a timely manner.

Perform any other tasks related to the job assigned by the direct manager.