Credit Controller

Responsibilities

• Credit control of designated ledger of customers in line with Element collections policy

• Calling Customers for payment of overdue invoices

• Supplying copy invoices and account statements and logging of reported customer disputes

• Weekly conference calls with the business to highlight late paying accounts with defined actions and timelines agreed to resolve disputes

• Matching of unallocated cash and contact to customers to acquire remittance advices

• Escalation of late paying accounts to the Credit Control Manager and to the business

• Stop and off stop management on designated ledger of Customer accounts

• Support to the Team and to the Credit Control Manager

• Support continuous improvements in cash collection and DSO performance

Skills / Qualifications

• Finance or accounting qualification is advantageous but not essential

• Relevant credit control/collections experience

• Experience of working in a similar position

• Strong Credit Control experience

• Customer service experience

• Good working knowledge of VAT

• Good knowledge of accounting and accounts systems required

• Experience of delivering collections to target

• Teamwork and effective communication

• Self-starter; can work independently, proactively and on own initiative

• Ability to prioritise and manage a number of projects and/or work streams simultaneously

• Self-confident in their own ability and in their accounting/credit control knowledge