JOB OUTLINE

As Cambridge Central Mosque continues to grow and expand we are now seeking to hire an Administrative Assistant to join our dynamic and forward-thinking team!

The Administrative Assistant is responsible for providing a professional and welcoming front of house service, acting as the first point of contact for worshippers & visitors in line with Cambridge Central Mosque’s values, image and policies and in providing administrative support. This role is vital in ensuring the smooth-running of Cambridge Central Mosque.

The successful candidate would be charismatic, personable and able to work well both independently and as part of a team. With the majority of the work requiring excellent oral and written communication skills, the successful candidate will also require the ability to multitask and work well under pressure. The successful candidate will work flexibly and be committed to the aims and ethos of Cambridge Central Mosque.

The Administrative Assistant will be required to support our team in maintaining an inspiring and efficient working environment, complying with health and safety requirements, role modelling environmentally friendly practices and undertaking administrative and facilities-based tasks as required.

The suitable candidate will have the ability to work at busier periods (weekends, school holidays, bank holidays & particularly Fridays).

KEY RESPONSIBILITIES

General

Act as a first point of contact for all visitors, welcome them courteously and professionally and look after them until they are collected by staff.
To promote a welcoming environment to visitors, having regard to security requirements of the Cambridge Central Mosque Trust and deal with members of the public in accordance with our policies.
Ensure the mosque, but particularly the cafe & reception area is always presentable and clear of any Health and Safety concerns.
Liaising with staff at all levels, community groups & other external agencies, as and when required.
Ensuring visitors sign in.
Stock check/monitoring of the cafe and replenishing of resources when required.
Monitor cleaning/cafe supplies, completion of purchase order forms.
To administer first aid and keep certificates up to date and undergo other relevant medical training.
To be proactive in the replenishment of first aid stock.
Receiving and checking of deliveries.
To ensure that the reception/office area is tidy and welcoming at all times.
To distribute internal and external posts.
Participate in training and other learning activities and performance development as required.
Running regular fire tests.
Manage/record lost property items.

Administrative

Answering enquiries and relaying accurate messages as appropriate.
Replying to emails received in the ‘info inbox’ and sharing information as required.
Stock check/monitoring key reading material in the Atrium & Conference Room.
Recording minutes of meetings.
Provide routine clerical support to team members including but not limited to: printing, photocopying, filing, emailing, creating/completing routine forms etc.
Undertake basic IT based tasks.

Events & Activities

Assist with preparation for various events.
Assist in communication, coordinating activities and opportunities with volunteers.
Provide tours if/when required (training will be provided).

Education/Madrasa

Assist with the current Madrasa Program (pick up & drop off)
To undertake, with professionalism and confidentiality, madrasa pupil welfare duties: looking after unwell pupils until parents/carers arrive to collect.
Keeping storage and records of pupil medication eg epipens etc

KEY REQUIREMENTS

Fluent in English (spoken and written).
Must hold the unrestricted right to work in the UK.
A good, basic level of education.
Commitment to working respectfully with different cultures & diverse backgrounds.
Knowledge of administrative practices and procedures.
Familiarity with data management and GDPR.
Commitment to the aims and ethos of Cambridge Central Mosque.

PERSONAL SPECIFICATION

Excellent interpersonal skills with: colleagues, community members, visitors & external agencies.
Ability to work well with colleagues at different levels and as part of a team on cross-department projects.
Excellent customer service skills.
Excellent telephone communication skills.
Professional appearance and attire is essential.
Strong time management and organisational skills.
Meticulous eye for detail and accuracy.
Excellent verbal and written communication skills.
Ability to remain calm and composed under pressure.
Ability to deal with any concerns/ complaints professionally, following procedures.
Strong work ethic, ambitious and motivated.
Ability to multitask whilst prioritising work.
Proactive approach to work and the ability to work independently.
Growth oriented in relation to work and personal performance.
Commitment to own professional development.

This job description is not intended to be either prescriptive or exhaustive. It is issued as a framework to outline the main areas of responsibility at the time of writing.

Submit your CV and a cover letter of up to two sides of A4 to hr@cambridgecentralmosque.org using the full job title as the subject heading.

Administrative Assistant

Job Details

Job Description