Head of Product

Job Summary

Head of Product is responsible for the lifecycle of a product portfolio, defining the scope and product concepts, aligning market research to product roadmaps, building the technology and supporting the acquisition of customers to achieve business goals

Key Responsibilities

• Product Vision
  Responsible to conceptualize, communicate and deliver to market products that enable effective learning and meet student needs

• Develop and communicate detailed product vision and purpose to effectively meet the complex needs of our customers in collaboration with Head of Business Development and Senior Leadership Team

• Transform big picture product vision into financially viable action from beginning idea into actionable concepts, timelines, and project deliverables

• Define key business and product success metrics, tracking product outcomes and championing data-driven improvements

• Drive continuous improvement in the product and portfolio as a whole.

• Customer Knowledge
  Research, identify and prioritize customer needs, developing data-driven product roadmaps that deliver on strategic objectives

• Gather relevant market, industry and research-based information, analyzing reports and dashboards to identify customer needs

• Collaborate with designers, engineers, data scientists, and user researchers to analyze patterns and trends and identify core problems, opportunities

• Translate research into new data driven product features and goals to drive quality user design and development

• Project Management
  Manage scope, schedule, and budgets of cross-functional teams, ensuring clear communication and action enables delivery of solutions that achieve results

• Responsible for the overall project management of product design, development and delivery, providing leadership, coordination and management in partnership with PMO team

• Responsible for communicating concepts, timelines, budget and product deliverable expectations across all product teams, ensuring that every team is led by a unified and motivating vision

• Recommend and implement processes, quality control systems and collaborative approaches to align teams and to drive toward a scalable product portfolio that will drive product profitability and sales growth

• Support product rollout, updates and implementation, ensuring the developed strategies achieve targeted goals and responses

• Maintain release documentation and train cross functional teams on new product features, enablement, and data targets

• Team Leadership
  Responsible for managing high performing teams capable of creative, reliable delivery and achievement of objectives and key results

• Responsible for leadership of assigned product related team including Education (Research, Content and Production), Product Management, and Technology Development fostering an aligned product vision

• Hires, organizes and enables high performing teams to achieve established KPI and objectives

• Builds effective relationships with team members across the organization, inviting and facilitating problem solving and ideas generation to help empower individual capabilities

• Trains, coaches, and develops team members, ensuring clear expectations are communicated and period reviews and feedback enable results

• Establishes schedules, processes, deadlines, and targeted results to enable ongoing improvement and ability to achieve results

Educational Qualification

Master's degree and experience in related field preferable

Experience

• Minimum 5 years experience managing complex product strategy and execution

• Minimum 5 years experience in product management

• Preferable experience in the education domain

Technical Knowledge, Skills & Abilities

• Mastery of the product management disciplines, principals, methodologies and trends with hands-on experience in delivering world-class products

• Proven ability to develop product strategies, effectively communicate recommendations and break down strategy into actionable components for execution

• Experience driving digital product vision and design discussions

• Proven track record leading and managing sizable agile technology based teams

• Experienced in Scrum Management and the role of the product owner within an agile team

• Skilled with data analysis to help steer the results of product initiatives and decision making

• Hands-on experience establishing and managing holistic product management systems across multiple teams

• Passion for user-experience and user-centered products

• Experience working with both creative and technology teams

Operational Skills & Competencies

• Excellent problem-solving skills to conceptualize and analyze complex business and technical issues

• Leadership and collaboration with cross-functional teams in an agile organization

• Excellent written and verbal communication skills for internal alignment and client presentations

• Fluency in English and Arabic required (written, reading, and speaking)