Collection Officer

Key Responsibilities

• Locate and monitor overdue accounts, using computers and a variety of automated systems.

• Communicate with customers by telephone, mail or in person to determine reasons for overdue payments and to review the terms of sales, service, or sales contracts terms.

• Suggest to the management debt repayment or repayment schedules, based on customers’ financial situations through collaboration with Senior Credit Officer.

• Record information about financial status of customers and status of collection efforts on available IT system.

• Persuade customers to pay amounts due on credit accounts, or non-payable checks.

• Knowledge of Billing and Collections procedures in addition (Finance or Accounting Background).

Skills

• Minimum 3 years High Volume corporate field Collections experience.

• Accounts Receivable with proven record of knowledge/experience will be considered an add value.

• Ability to prioritize and manage multiple responsibilities

• Good written and verbal communications skills in English / Arabic

• Sound knowledge of MS Office (Excel)

• Team player, Excellent Communicator, organized, pro-active and customer focused, strong attention to detail, target oriented