Finance Reconciliation Officer

The Reconciliation Officer is responsible for resolving all issues arising from electronic transactions and performing automated back-office processing such as dispute processing, settlement, reconciliation, and reporting.

In addition, and more specifically, the S&R manager must be able to create a chart of accounts and provide insights and product documentation to developers and product managers to ensure our infrastructure has automated and accurate settlement and reconciliation processes.

Essential Duties and Responsibilities

• Ensure accurate and timely reconciliation of financial transactions within the organization.

• Work closely with internal teams, external parties, and financial institutions to reconcile accounts, resolve discrepancies, and facilitate the smooth settlement of transactions.

• Analyze data, identify errors or discrepancies, and implement corrective actions to maintain financial integrity and compliance.

• Monitor and perform the reconciliation of clients’ funds daily.

• Prepare daily balance reports for all banks and payment solution providers.

• Follow-up errors to be corrected and the ability to coordinate with relevant departments in the company.

• Communicate with external payment providers and banks on discrepancies and info required.

• Prepare monthly reports regarding Balances, Losses, Charges and Chargebacks.

• Prepare daily/weekly/monthly reports, related funds, and balances.

• Identifying, investigating, and resolving any discrepancies promptly liaising internally and externally as appropriate.

• Liaise with other departments to investigate discrepancies including developers, finance, and auditors.

• Daily monitoring of financial institutions and payment providers' balances and assessing any settlement or transfer that needs to be requested. Credit risk analysis on vendors.

• Delivering management information from the Reconciliation Team.

• Manage personal and team workloads when needed.

• Adhere to corporate standards and procedures relating to reconciliation activities.

• Review and address the daily queue of inquiries from the business and other Operations teams related to the reconciliation.

• Prepare and present daily and monthly metrics on recon status.

• Organization and delivery of reconciliation information to the Internal Audit and Reporting team.

• Communication and coordination with various departments within the Company and third parties for issue resolution.

• Work with project managers on software/tools to automate reconciliation processes/checks.

• gathering requirements and assisting in delivering the business with data analysis related to payments and the cash flow.

• Manage, review, and update internal issue logs and report periodically when there is a reconciliation gap. Follow through to resolution of any gaps and provide relevant documentation on the resolutions.

• Audit and maintain safekeeping records of discrepancies.

• Document and provide input for monthly reports to management on identified control gaps and key exceptions with needed process improvement opportunities.

• Readily available for ad hoc requests from management.