IT Engineer

To utilize knowledge in maintenance activities for the enhancement and management of the Maximo system.

Key Responsibilities:

1. Actively contribute to the Maximo process enhancement, evaluate workflow, and adjustments in coordination with Maximo Support team.

2. Collaborate with the Maximo team to develop departmental reports utilizing IBM Maximo Reporting functionalities, including Key Performance Indicators (KPIs), Reports, and Start Centers.

3. Work with the Maximo team to enhance the Maximo system for the department, focusing on modules such as Asset Management, Work Management, and Service Management.

4. Analyze department system requirements and act as the primary contact for implementing these needs within the Maximo system.

5. Monitor and manage all support tickets and issues for the department in coordination with the Maximo team.

6. Conduct training workshops on the Maximo system for new department users.

7. Review maintenance records in Maximo to ensure data quality for reporting purposes.

8. Take ownership of departmental asset data quality in the Maximo system and develop continuous improvement plans for enhancing its quality to ensure achieving the department KPI target.

9. Work with the IT Support team to Develop, overview, configuration, workflow mapping, database of Maximo to meet requirements of Buildings and Facilities.

10. Identify and communicate Maximo System defects to vendors. Prepare Maximo system dashboard using a screen editor on demand or as required to meet Business needs for Buildings and Facilities.

11. Ensure handed over buildings & facilities asset data verification, maintenance plans, and maintenance data are uploaded in Maximo.

Requirements:

Job Specification:

• 1 – 3 years’ experience in a similar field with an emphasis on the Maximo system.

• Ability to perform multitasking, follow up and planning abilities, time management, and good computer skills.

• Very good communication skills, fluent in report writing and group facilitation; presentation skills, and fluency in speaking and writing in English and Arabic.