Technical Assistant

We're seeking a highly motivated and tech-savvy Technical Administrative Support Specialist to join our team!

The Challenge

This role plays a vital role in ensuring smooth operations within our department. You'll be responsible for maintaining compliance with departmental governance, safeguarding confidential information, and managing communication across diverse stakeholders.

The Role

You'll wear many hats, providing exceptional administrative support to leadership and staff. Here's a glimpse of your day-to-day:

• Data Management: Maintain and ensure the accuracy of databases, verifying information sources and performing quality checks.

• Document Management: Handle incoming and outgoing documents, collecting signatures, sending emails, and completing administrative tasks like filing, and preparing letters and memos.

• Information Systems Management: Analyze, update, and retrieve data from various systems like SAP and Access, keeping records current.

• Reporting & Presentations: Prepare data for reports, charts, and presentations.

• Problem-Solving & Escalation: Identify information processing issues and escalate them to your manager as needed.

• Management Support: Assist Department/Division Managers with daily tasks such as preparing agendas, drafting correspondence, scheduling meetings, and managing calendars.

• Support to Staff: Provide guidance on practices, procedures, and techniques related to logistics, overtime, gate passes, and other business support functions.

• Documentation & Records Management: Develop and maintain a system for proper storage and retrieval of essential documents.

• Communication & Coordination: Initiate and process paperwork for customers, superiors, and colleagues. Coordinate meetings and ensure all necessary paperwork and agendas are prepared.

You Are:

• A high school graduate (12 years of formal education).

• A detail-oriented individual with at least 5 years of relevant experience.

• Highly proficient in standard computer software.

• Possess some knowledge of financial and budgetary processes.

• An excellent communicator with a strong command of written and spoken English.

• A skilled typist with advanced computer skills.

• Able to work independently and take direction effectively.