Training & Education Assistant

Key Responsibilities:

Maintaining Database and SharePoint:

• Ensure accuracy and quality of data in the database and SharePoint.

• Verify reliability of information sources for database entries.

Data Management:

• Maintain, organize, analyze, update, and retrieve data from SAP, Access, and other corporate systems.

• Prepare data for generating reports, charts, and presentations.

• Establish documentation system for proper storage and retrieval of required documents.

Problem Identification and Escalation:

• Identify information processing problems and escalate to manager as needed.

Providing Guidance and Support:

• Serve as a point of reference for guidance on work practices, precedents, and techniques.

• Support junior staff and provide training.

• Initiate appropriate paperwork to advise customers, superiors, and junior staff.

Training Coordination:

• Coordinate with training providers for registration of nominated staff.

• Follow up on course attendance in Learning Management System (LMS).

• Provide utilization and no-show reports to management.

Training Materials and Logistics:

• Assist in developing training aids such as manuals and handbooks.

• Handle tasks related to training contracts, materials, management processes, accruals, variance analysis, purchase orders, etc.

• Coordinate training logistics and maintain training calendar.

Qualifications:

• Completion of Secondary School Education (12 years).

Knowledge and Experience:

• Minimum of 5 years of relevant experience.

• Very good knowledge of standard computer software.

• Familiarity with financial and budgetary processes.

Technical and Business Skills:

• Good command of written and spoken English.

• Proficient in keyboard and PC skills.

This role requires meticulous attention to detail, strong organizational skills, and the ability to handle multiple tasks efficiently. The ideal candidate should also possess good communication skills and be proficient in computer software applications.