Product Development Specialist

Job Summary

• Create and use key metrics for driving the testing process and making alterations to plans where appropriate.

• Responsible for product launch checklist and hand over to commercial units.

• Creation of high quality RSD (Requirement Specification Document) and get sign off from business and acceptance from IT.

• Ensures projects are delivered to BU in line with their requirements in a structured, well communicated and timely manner, abiding to the quality and budget parameters.

• Create and maintain new products, services and project schedules by developing project plans and specifications, time requirements estimation, establishing deadlines, monitoring milestone completion, tracking all phases of the project product/service lifecycle, providing timely feedback and support.

• Attend BU requirement kick off meetings.

• Ensures projects are delivered to BU in line with their requirements in a structured, well communicated and timely manner, abiding to the quality and budget parameters.

• Coordinate and follow up on regular basis with all projects team till closure of project/CR.

• Lead the implementation of project until its RFS.

• Document user requirements specification including product requirements, use cases, tractability matrix, business workflow, business rules, constraints and dependencies.

• Track, investigate and resolve issues reported by business users and application support teams.

• Carry out analyses either proactively or in response to user requests.

• Obtain acceptance and approval of deliverables (RSD, SBP, UAT Sign off from all stakeholders constantly monitor and report on progress of the project to all stakeholders

• Understand existing products and services offered in Mobily with high level architecture.

• Review and challenge the solution blueprint provided by IT/ Network/ 3rd parties towards delivering the most flexibly & configurable solution to BU.

• Challenging the business requirements based on valid business and technical reasons.

• Addressing GAPS in business requirements.

• Mapping business requirements to realistic technical operating capabilities.

• Identify initial impacted technology systems.

• Perform any other activities assigned by direct line manager.

Skills

• Fluent in English & Arabic (spoken & written).

• Computer Literate, excellent communication skills.

• Ability to build good relationships and trust with stakeholders (business or internal)

• High quality documentation and writing skills.

• Has a positive attitude, ability to meet targets within PDP SLA.

• Innovative and proactive.

• Organized, multitasking and excellent time management skills.

• Experience with telecom and ICT products

• Ability to challenge requirements and provide solutions that would better serve the business.

Education

Computer Science / Information Technology Engineering or equivalent from an accredited university.