Sr. Business Associate - Network and Security

Main Responsibilities:

• Assist with Design, implement, monitor, security, and support of all complex institutional Network (LAN/WAN) based on Cisco Technologies.

• Monitors and troubleshoot all Layer 2 & Layer 3 firewall, switches, routers, and wireless devices such as cisco, Aruba, Fortinet etc

• Analyzing existing network performance and identifying opportunities for optimization in terms of reliability, speed and security.

• Install and configure network hardware and GMP applications, ensuring seamless integration with existing systems

• Troubleshoot and resolve complex network issues, minimizing the downtime and impact on critical operations.

• Implement and enforce straight network security protocol and safeguard the network and data.

• Proactively monitor network and GMP application performance capacity and address potential bottlenecks or vulnerabilities.

• Maintain accurate network documentation, diagrams and configuration backups.

• May assist senior management to assess and plan future network needs; recommend standards, specifications, and methodologies for network operations.

• Planning for server security patches updates and rebooting schedule align with engineering and production team

• Special projects and assignments as per business needs.

• Collecting and filing of all IT Asset documents.

• Act as IT support to users whenever required.

• Perform other colleagues' job either during their absence or in situations if required.

• Maintain proactively the Pharma manufacturing application network infrastructure and minimize the downtime

Requirements (Knowledge, Skills & Attributes)

• Batcher Degree or 3 Year IT diploma or equivalent

• 2-4 years of similar experience.

• Strong knowledge on routing protocols, switching technologies, VPNs and network security principles.

• Experience with FortiGate firewalls, Cisco NAC and switches.

• Must have CCNA certification and added advantage with Cisco NAC certification.

• Experience working with pharmaceuticals industry minimum 3 years, with an understanding of regulatory requirements (CRF Part 11 and FDA etc.)

• Good analysis and troubleshooting skills.

• Windows administration experience.

• A diligent and quality conscious support engineer.

• Analytical with good problem-solving skills.

• Demonstrates high standards in all aspects of their work.

• Teamwork, ability to work under pressure, having a flair of multitasking. Support business needs beyond working hours as and when required in urgent scenarios.

• Committed to ensuring success at an individual, team and company level.