IT Technical Assistant

A. Accountabilities:

1. Assist in all daily office activities and attend to the needs of office staff.

2. Communicate effectively with customers via phone.

3. Receive, direct, and respond to telephone messages and fax messages.

4. Perform daily IT support calls quality assurance.

5. Review BMC calls and follow up on pending calls.

6. Handle all financial and budgeting tasks related to the IT domain.

Skills: B. Experience:

• 2+ years of experience in IT Service Desk role, IT Technical Support, or IT Project Coordinator role.

C. Education:

• Bachelor's degree in Computer Science, Information Technology, or related field.

D. General Skills:

• Strong technical communication skills.

• Proficiency in both Arabic and English.

• Excellent reporting skills with computer and IT background.

E. General Remarks:

• Kuwait-based or possess a transferable visa.

• Bilingual skills (Arabic and English) are essential.

• Budget: KWD 300-350.

• Relevant education background in IT or computer science.

Job Details:

• Job Location: Al Kuwait, Kuwait

• Company Industry: IT Services

• Company Type: Private Sector

• Job Role: Administration

• Employment Type: Full-time

• Monthly Salary Range: $500 - $1,000

• Number of Vacancies: 2