Registration Specialist

The Registration Services Specialist will perform clerical, administrative support, and technical activities for the Registration Services department. Acting as the primary point of contact, the incumbent will provide information and assistance to students and the community regarding records policies, requirements, and procedures. Additionally, they will be responsible for producing ID cards for students.

Key Duties:

• Serve as a member of the Registrar's staff, providing quality service and support to students and the community.

• Assist students, faculty, and staff with registration issues, input and maintain data, answer inquiries, and participate in registration activities.

• Provide information in person and over the phone related to college functions, procedures, and policies.

• Review and certify transcripts and permanent record cards for accuracy, grade changes, repeats, and credits.

• Interpret and apply admissions and records policies in various procedural situations.

• Assist with graduation processes, course evaluations, withdrawals, and other student-related matters.

• Distribute, receive, and crosscheck class rosters, final grades, and attendance forms.

• Produce ID cards for students.

• Ensure accurate maintenance of student records and archive records in the document management system.

• Maintain security and confidentiality of student educational records.

• Work alternate schedules, including evenings and weekends as required.

• Perform other duties as assigned.

Key Skills:

• Ability to effectively communicate ideas and information in English; bilingual in Arabic is a plus.

• Strong analytical and problem-solving skills.

• Ability to organize tasks, work independently, and manage multiple tasks with general supervision.

• High level of interpersonal skills and ability to interact with a wide variety of personality types.

• Demonstrated ability to maintain confidentiality and composure in a fast-paced environment.

• Proficiency in standard software applications and database management.

• Flexibility to work alternative schedules, including evenings and weekends.

Experience and Education:

• Bachelor's Degree from a regionally accredited institution.

• At least two years of experience in an office environment, preferably in higher education.

• Proficiency in Microsoft Word, Excel, and database management.

• Experience in database management, with SIS experience preferred.

• Bilingual in English and Arabic preferred.

• Experience interacting with multiple constituents and dealing with changing priorities.