We are looking for a Sales Support Officer to join our team.

Key responsibilities:

• Create and process orders promptly, handle rush order requests, and review pending orders and customer inquiries to ensure satisfaction.

• Manage customer accounts, follow up for administrative purposes, and provide assistance with orders, account statuses, and issues.

• Perform data entry for sales figures, metrics, and other relevant information, maintaining an organized filing system.

• Coordinate internally between departments to expedite the sales process and resolve administrative issues delaying order delivery.

• Add and maintain customer records on Salesforce to track sales pipeline and opportunity progress.

• Serve as the primary point of contact for customers, ensuring product delivery and providing after-sales support, including handling returns and providing product documents.

Skills

• Bachelor's degree in Engineering, IT, Business, Marketing, or related field is preferred.

• Proficiency in computer software systems, including MS Office and MS Excel.

• Strong communication and interpersonal skills, dedicated to customer satisfaction.

• Ability to multitask effectively.

• Knowledge of sales practices and customer service techniques.

Job Details

Job Location: Riyadh, Saudi Arabia.
Company Industry: Retail & Wholesale.
Company Type: Employer (Private Sector).
Job Role: Support Services.
Employment Type: Internship.
Monthly Salary Range: Unspecified.
Number of Vacancies: 1.