Job Details
Type: Full Time
Post Date: 30+ days ago
Industry: Management
Job Description
Job Purpose: To manage the vehicle series operations to ensure excellent quality of service to customers, accomplishment of service revenues and increasing customer retention.
Job Duties & Responsibilities:
1. Responsible for achieving all financial, operational and customer satisfaction goals and profitable growth of the vehicle service department.
2. Plan, organize and control service and maintenance related operations to achieve departmental objectives.
3. Make sure all necessary workshop tools, machinery and equipment are available.
4. Prepare and control the financial performance of the workshop and parts sales including setting budgets.
5. Create, analyze and evaluate total parts and workshop statistics periodically.
6. Supervise, direct, evaluate and train workshop technicians in a manner that maximizes workshop productivity, quality, and customer satisfaction.
7. Propose, produce and establish short and midterm aftermarket business/marking plan.
8. Ensure that invoices are completed and presented to the customer when the car is picked up, for securing of correct payment and invoicing conditions.
9. Ensure that warranty claims are complete, recorded and reimbursed in accordance with the manufactures procedures.
10. Ensure that all service requirements listed by customers are rectified according to company policy.
11. Organize technical quality follow up and report deviations to the manufacture.
12. Accountable for all warranty and material scrapping.
13. Any other requirements for department head it is from your responsibilities
SkillsSound Technical Skills, Strong Man-Management Skills.
Excellent communication Skills (both written & spoken)
Good diagnostic skills
Organizational skills
Strong leadership skills
Sound Technical Skills, Strong Man-Management Skills.
Excellent communication Skills (both written & spoken)
Good diagnostic skills
Organizational skills
Strong leadership skills
Job Details
Job Location: Kuwait.
Company Industry: Automotive Repair, Spare Parts, & Support Services; Automotive Dealership & Distributor.
Company Type: Employer (Private Sector).
Job Role: Maintenance, Repair, and Technician.
Employment Type: Full-Time Employee.
Monthly Salary Range: Unspecified.
Number of Vacancies: 1.
Welcome to Abdulaziz Al-Ali Al-Mutawa Group of Companies, Kuwait. Having realized this enormous potential, Late Abdulaziz Al-Ali Al-Mutawa, one of the most prominent personalities in Kuwait founded a Company in the year 1951 to sell automotive products. With a humble beginning in 1951, ABDULAZIZ AL-ALI AL-MUTAWA GROUP today, has grown itself into one of the most successful business conglomerates in the State of Kuwait.
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