IT Support Specialist

• Design, develop, and support websites and database-driven web applications for Internet and Intranet.

• Design and development of multimedia CDs, courseware, and custom applications.

Duties & Responsibilities

• Develop and maintain College websites.

• Develop and maintain College databases.

• Develop and maintain templates, layouts and cascading style sheets.

• Create and collaborate on site concepts and page layouts.

• Make recommendations for improving web development workflow.

• Help establish University web policies and standards.

• Implement effective web-based interfaces with a focus on usability, accessibility, and maintainability.

• Assist in systems design.

• Develop detailed logical flowcharts for application logic.

• Document programs including creation and maintenance of flowcharts, reports, and operator instructions, as well as preparing user documentation.

• Train the users on developed applications.

• Maintain, respect, and protect the confidentiality of information held within, or transferred across, the university’s computer and communication resources.

• Development and integration of in-house applications.

• Support technical needs of conferences.

• Coordinate closely with UITS helpdesk.

• Create and design flash based web pages.

• Develop high quality interactive multimedia standalone applications of course website and multimedia CD’s.

• Other IT related duties as assigned.

Education & Experience

• Bachelors Degree required, preferably in Information Technology.

• Four years of web/database development experience.

• Industrial Certifications in Information Technology field preferred.

Required Skills

• Solid knowledge in Internet technologies and programming which includes HTML, CSS, XML, SQL, ASP, ASP.NET, VBScript, Visual Basic and JavaScript.

• Good experience in creating database-driven websites and usability testing.

• Good knowledge of RDBMS with focus on SQL.

• Good experience in using development application like Visual Studio.

• Good knowledge of Microsoft scripting languages.

• Good knowledge of W3C standards, current browser technology, and search engines.

• Preferred skills or experience in streaming media technology, graphic designing skills

• Reasonable experience in using graphics/multimedia design software like PhotoShop and Flash.

• Experience defining interface and navigation schemes.

• Knowledge of commonly used operating systems, PC hardware, and software.

• Preferred skills or experience in Help Desk/troubleshooting or similar experience.