Job Details
Type: Full Time
Post Date: 30+ days ago
Industry: Other
Job Description
Qualifications:
We are seeking a ServiceNow ITSM Developer with over 5 years of experience in ServiceNow development.
The ideal candidate will have:
Proven experience as a ServiceNow Developer, specializing in ITSM and Service Portal.
A thorough understanding of ITIL processes and industry best practices.
Demonstrated expertise in requirement gathering, solution design, configuration, and implementation of ServiceNow ITSM, Service Portal, and ITOM solutions.
Proficiency in the ServiceNow platform, including CMDB, Service Catalog, and ITSM modules.
Ability to lead workshops, deliver user training, and provide end-user support.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills, with a history of effective collaboration with clients and cross-functional teams.
ServiceNow certifications: CSA and CIS-ITSM are required.
Bachelor's degree in computer science, Information Systems, or a relevant field.
UniKomm is a leading digital transformation firm based in Riyadh and an Elite ServiceNow Partner. We were the first certified Saudi partner of ServiceNow Inc since 2014. We are also the only partner in the GCC to provide in-country ServiceNow cloud. Our teams are on a mission to help leading organizations in Saudi and the ME build develop and enhance their IT and business operations, increase business efficiencies, and reduce costs associated with downtimes and poor process design. UniKomm can help your organization build and deploy ServiceNow technology, support and manage your end user or data center, and resolve any specific IT, Customer Service, GRC, or general business challenges.
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