Receptionist

To greet and meet visitors in a polite and courteous manner as a Transguard representative and as a first point of contact. Responsible for answering phone calls, running errands efficiently, and interacting with customers and clients professionally for better customer satisfaction and enhanced communication skills. To create a warm, inviting environment for clients, customers, and employees.

Key Responsibilities:

Financial:

• Respond to inquiries, requests, and complaints without delays and address them professionally.

• Work with the admin team in terms of petty cash reimbursement and replenishment, processing them accurately.

• Perform administrative support tasks as requested by the Administration Manager or BU Head.

Customer:

• Answer incoming calls in a cordial, professional, and timely manner.

• Handle multiple phone lines, discerning the caller’s needs and transferring calls to appropriate staff or taking messages as required.

• Keep the work area and reception lobby tidy and presentable to visitors.

• Inform staff of visitor arrivals, greet them, and log visitor details in the visitor logbook.

• Ensure the reception is always manned during lunch and other breaks.

Process:

• Arrange the shipment of all outgoing mail.

• Arrange necessary gate passes and entry permits, parking permits for visitors.

• Raise procurement query forms and purchase requests correctly and efficiently to support operations.

• Manage meeting room bookings if required or requested by staff or management.

Innovation:

• Handle general administrative duties including photocopying, filing, ordering stationery, dispatching, and accepting mail and courier services for TGHQ.

Skills and Selection Criteria:

• Minimum of 1 year of experience as a Receptionist.

• High School Qualification.

• Excellent written and spoken English.

• Competency in Microsoft suites (Word, Excel & Outlook).

How to Apply:

If you meet the above requirements and are excited about the opportunity to work with a leading company in facilities management, please apply by sending your resume and a cover letter detailing your relevant experience and qualifications.