talabat

Sr. Specialist Rider Health & Safety (Project Management)

talabat

Manama, Bahrain

Job Details

Type: Full Time

Post Date: 30+ days ago

Industry: Other

Job Description


Role Summary

  • Are you a certified Health, Safety, and Environment (HSE) expert looking to make a meaningful impact?

  • talabat's Bahrain Logistics team in Manama seeks a dedicated individual to lead the charge in enhancing the safety and well-being of our delivery heroes.

  • As a Sr. Specialist in Health & Safety, you'll play a pivotal role in crafting and implementing safety protocols, ensuring compliance, and enhancing the overall health and safety standards for our valued riders.

  • This role isn't just about maintaining safety; it's about driving positive change and championing rider welfare at every step.

What’s On Your Plate?

● Develop and implement Standard Operating Procedures (SOPs) to optimize rider safety

.● Continuously improve rider safety and well-being initiatives, incorporating industry best practices.

● Manage the Rider Academy project and facility, aiming to enhance road safety for our riders.

● Improve rider's food handling practices to decrease order failures and improve customer experience.

● Enhance and streamline the reporting process for rider accidents, ensuring suppliers and riders are well-versed in the correct procedures for accurate reporting.

● Improve rider training material, particularly within the Health & Safety Modules.

● Monitor and enhance the rider insurance process, ensuring its efficiency and effectiveness.

● Improve talabat relationship with the Traffic Directorate.

● Address and investigate safety complaints and concerns raised by Suppliers/Riders and customers, implementing corrective action plans to eliminate potential dangers.

● Maintain and ensure rider database integrity and accuracy

● Conduct thorough risk assessments to identify potential hazards and formulate strategies to mitigate these risks effectively.

● Provide training to suppliers trainers on health and safety procedures, focusing on specific risks in the rider's work environment.

● Train current trainers and tPatrollers as required on defensive driving, food handling, and other safety topics.

Qualifications

● HSE certification or relevant qualifications.

● Must have project management experience

● 3-4 years experience in Health and Safety

● Experience in developing and implementing safety protocols.

● A proactive approach to risk assessment and mitigation.

● Excellent Leadership skills

● Problem solver who can find solutions that are practical and effective

● You are happy working in a fast-paced environment and see changes as opportunities.

● Moderate user of G-suite/ Mircorosf Office

● Fluent in English, Arabic, and Urdu is a plus

When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region. Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less! Our philosophy is to make sure we do what is right for our ecosystem - our customers, our partners, our people, our riders, and the communities in which we operate. In 2020 alone, we facilitated the donation of well over 340,000 meals, and 44,000 medicine donations to those in need, as well as donated over 1.3million euros to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.

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