noon

Seller Operation Executive

noon

Cairo, Egypt

Job Details

Type: Full Time

Post Date: 30+ days ago

Industry: Management

Job Description

Seller Operations Executive - Namshi

Designation: Seller Operations Executive

Reporting to: Team Leader – Seller Operations

Work Location: Cairo, Egypt

Type: Full Time


Responsibilities:


1. Forward Operations:

  • Assist in the day-to-day execution of forward logistics operations.

  • Support order processing activities to ensure accuracy and efficiency.

  • Collaborate with team members to maintain optimal inventory levels and smooth shipment processes.

  • Learn and contribute to the optimization of supply chain operations.


2. Reverse Operations:

  • Support the management of the reverse logistics process, including returns and exchanges.

  • Assist in the implementation of effective return policies to minimize costs and enhance customer satisfaction.

  • Analyze return trends under guidance to provide insights for process improvement.

  • Work closely with the team to address and resolve return-related inquiries.



3. Seller Onboarding:

  • Contribute to the onboarding process for new sellers onto our platform.

  • Assist in maintaining up-to-date onboarding documentation for sellers.

  • Provide support in training sessions for sellers and act as a point of contact for basic inquiries.

  • Collaborate with team members to streamline and enhance the overall onboarding process.


Qualifications:

  • Bachelor’s degree in Business Administration or equivalent practical experience.

  • Fluent in English with excellent verbal and written communication skills; proficiency in Arabic is a must.

  • Entry-level candidates or 1-3 years of relevant internship/work experience.

  • Strong organizational skills with attention to detail.

  • Excellent communication and interpersonal skills.

  • Ability to work effectively in a collaborative team environment.

  • Eagerness to learn and contribute to process improvement.