Landmark Group

Senior Store Associate

Landmark Group

Qatar, Qatar

Job Details

Type: Full Time

Post Date: 30+ days ago

Industry: Sales And Marketing

Job Description

Key responsibilities:

  • Provide the highest standards of customer service by demonstrating excellent knowledge of products and services

  • Ensure awareness and vigilance at all times of safety/security in the store without any negligence

  • Patiently address all customer-related grievances or seek a concrete solution from superiors to ensure customer satisfaction with the best shopping experience

  • Ensure that all sections/cash/back-store are neat and clean and all items are correctly priced

  • Ensure Product knowledge workbooks/manuals are completed/studied within the given time

  • Maintain the highest standards of merchandising and housekeeping standards in the store at all times

  • Ensure correct rotation of stock on the shelves

  • Maintain adequate stock on shelves and ensure correct signage is displayed

  • Carry out accurate stock ordering to maximize sales

  • Participate actively in morning briefings and other meetings, utilizing relevant information for self and business development

  • Carry out and support in all audits of the store and implement given suggestions on time

  • Minimize all types of losses, i.e., damages, shoplifting, etc., taking place in the store

  • Train and support newly recruited staff, helping them feel comfortable in their assignments

Landmark Group began its journey 50 years ago with a single store in Bahrain. Now based in Dubai, this conglomerate has expanded into a mammoth presence in the retail and hospitality sectors. With over 2,200 retail stores, more than 160 leisure and hospitality outlets, 25 homegrown brands, and many franchises, the Group has a presence that spans across the GCC, Middle East, India, Southeast Asia, and Africa. A testament to its global ethos, Landmark Group has a diverse workforce of 48,000 professionals hailing from 97 countries. This dedicated team serves a broad and loyal customer base, ensuring consistent value and quality. The Group's entrepreneurial spirit is evident in its innovative offerings, most notably STYLI and VIVA, both of which are witnessing expanding horizons and robust growth.

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